Last updated: July 27, 2026

Introduction

Dust Away Commercial Cleaning Services ("Dust Away," "we," "us," or "our") provides commercial cleaning, floor care, and disinfection services in the Charlotte, NC region, serving clients since 2007. This Privacy Policy explains what information we collect through dustaway.us, how we use it, and the choices you have. By using this site or submitting a form, you agree to the practices described here.

Information We Collect

We only collect information you choose to give us. Depending on which form you use, this may include:

Quote request (Contact page): your name, company name, email, phone number, the service you're interested in, your facility type, how often you need cleaning, and any message or details you add.
Job application (Careers page): your name, phone number, email, the position and shift you're applying for, your resume file, and any message you add.
Free consultation request (Proof of Work page): your name, email, and the topics you'd like us to cover.
Newsletter signup (Blog page): your email address.
Free checklist download (Contact page): your email address, so we can send you the link.

We do not collect payment information through this site. We do not use tracking pixels or advertising cookies at this time, see "Cookies and Tracking" below.

How We Use Your Information

To prepare and send you a written quote.
To evaluate a job application.
To send the resource, checklist, or newsletter you requested.
To respond to your questions and follow up on your request.
To improve our services and this website.

We do not use your information for any purpose beyond what you asked us to do.

How We Share Your Information

We do not sell, rent, or trade your information. We share it only with:

Service providers who help us operate (for example, our email delivery and website hosting providers) and only to the extent needed to provide that service.
Authorities, if required by law.

Our site links to third party sites, including Google, WhatsApp, and our social media pages. This policy does not cover those sites; please review their own privacy policies.

Data Security

We use reasonable administrative and technical measures to protect the information you share with us. No method of transmission or storage is completely secure, but we work to keep your information safe.

Cookies and Tracking

As of this writing, dustaway.us does not use advertising cookies or third party tracking pixels. If that changes (for example, if we begin running ads on Google or Meta) we will update this policy and add a cookie notice before any tracking begins.

Data Retention

We keep the information you submit for as long as needed to respond to your request, maintain business records, or comply with legal requirements. Job application materials, including resumes, are kept for at least one year after the position is filled, consistent with standard employment recordkeeping practice.

Your Choices

You can ask us to see, correct, or delete the information you've given us at any time, or unsubscribe from our newsletter using the link in any email. Contact us using the details below.

Children's Privacy

This site is intended for business use and is not directed at children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy as our business or this website changes. If we make a material change, we will update the date at the top of this page; please check back periodically. This policy is governed by the laws of the State of North Carolina.

Contact Us

Questions about this policy or your information? Reach us at info@dustaway.us or by mail at P.O. Box 763, Pineville, NC 28134.

Privacy Policy